PleaseFix

The best weapon for bugs is your players

Meet the world's first player driven, socially engaged bug reporting & resolution platform

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PleaseFix turns frustration into engagement

The platform makes players a part of the bug reporting and prioritisation process by allowing them to quickly contribute to existing issues, and submit detailed reports of their own.

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PleaseFix presents
R6FIX

Discover PleaseFix’s impact on Tom Clancy’s Rainbow Six Siege 
by Ubisoft

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Where gamers make games greater

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    PleaseFix turns frustration into engagement

    The platform makes players a part of the bug reporting and prioritisation process by allowing them to quickly contribute to existing issues, and submit detailed reports of their own.

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    PleaseFix delivers high quality and comprehensive bug reports

    Gamers are asked to supply the details of bugs they encounter via a staged submission process where they describe the issue with text, screengrabs and even video. At the same time, the platform filters for similar issues so that you're left with standardized bug reports and significantly fewer duplicates.

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    PleaseFix optimizes the bug fixing process to make games more fun

    By providing clarity and insight into which bugs gamers feel most passionately about, PleaseFix allows developers to make their games more fun, for more people more efficiently than ever before!

PleaseFix's customizable UI is designed to look and feel like an extension of your game world.

Meanwhile, its backend can seamlessly integrate with your existing helpdesk and reporting tools, resulting in a more efficient QA workflow.

A game changing QA platform for developers and publishers

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    In live service games the infinite myriad of scenarios, hardware differences and the unpredictable nature of gamers, makes it near impossible to replicate or validate bugs. And when your game is one of the most popular on the planet (or off the planet!) things can escalate. The solution was Star Citizen's Issues Council - a platform that revolutionised QA, generating detailed bug reports and faster resolution on a platform that looks and feels like the sci-fi world of the game itself.

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    eSports favourite Rainbow Six Siege has a thriving and active community but its live service environment meant that bugs were hard to replicate, authenticate and prioritise. PleaseFix delivered the 'Rainbow Six Fix' platform that optimized the process for them leading to efficient triaging of common bugs, and detailed reporting of new bugs that were given a prioritization by the community for fixing by the development team.

    Visit Ubisoft R6Fix
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Critical strikes on the bugs that sting most!

Mobilize your players to help evolve the gameplay experience. Get in touch today and learn more about PleaseFix.

Book a demo

If you're not quite ready for demo yet but would like to know more then please drop us a line at pleasefix@turbulent.ca

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